- Shipping & Delivery
- All towels will be sent out by USPS or FedEx. A tracking number will be provided. Free shipping method will be selected at our discretion.
- Privacy & Security
- Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
- We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
- We will only retain personal information as long as necessary for the fulfillment of those purposes.
- We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
- Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
- We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
- We will make readily available to customers information about our policies and practices relating to the management of personal information.
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.
- Returns & Replacements
- If there is any defect in the towel, you can return it for a full refund (less shipping) within 14 days of your purchase. If the order was placed with a free shipping option, the actual shipping cost will be deducted from the refund amount. The towel must be unused and in it's original condition and packaging. We require that you first contact us to request a return. All returns should be sent to
True Clean Towel
6121 C Durham Drive
Lake Worth, FL 33467
- All orders are secured by 128-bit SSL security. This is the standard means of security across all websites and is proven to be effective. We do not store your credit card information to further protect your information.
- All orders will be shipped in 1-2 business days.
- Viewing Orders
- You can view the status of your order at any time by click the My Account link at the top of the site.